New Sponsor • Gorgias

📢 We're excited to announce that Gorgias is now a sponsor of Ecommerce Scotland.

Gorgias is a one-of-a-kind customer service platform specifically designed for Ecommerce businesses to deliver effortless customer service at every stage of growth.

With cutting-edge automation and AI capabilities, Gorgias revolutionises how online stores interact with their customers by providing efficient and personalised support across email, voice, SMS, live chat, and social media channels.

Additionally, Neil Forrest will be speaking on the following sessions:

• The Power of Customer Service Automation
• Hyper-Personalisation: A Game-Changer for Conversion Rates & Customer Retention